Kuwait Finance House digitizes policy and procedure management

Kuwait Finance House (KFH) is set to implement Indian software vendor Gieom’s Digital Blueprint software to centralize and streamline its policy and procedure management.

The software will enable the $55 billion-asset Islamic bank to create role-based business process flows in collaboration with employees and stakeholders using Gieom’s in-built BPMN 2.0-compliant drawing tool or Microsoft Visio.

This will enable the bank to carry out more regular policy assessments, boost operational efficiency and improve banking governance across the group.

According to KFH group COO, Abdullah Abu Al Hous, the implementation agreement “ensures our teams are well-informed and equipped to serve customers in a rapidly evolving market”, providing “standardization through digitization”.

Founded in 1977, KFH currently offers a range of Sharia-compliant services covering trade finance, investment portfolios, real estate, and commercial, retail and corporate banking.

With an employee base of 17,865, according to its 2023 annual report, the bank maintains a presence in 12 markets worldwide.